Hiring a professional online company is a great option to start an LLC in a convenient, quick, and cost-effective way. However, the modern market is crowded with dozens of different offerings, which can be challenging.
In this review, we will compare Rocket Lawyer and ZenBusiness, which are among the most reputable and popular services. Each can help form a limited liability company in full compliance with state requirements. Let’s compare their key criteria such as price, features, experience, and customer feedback to choose the best option for your business.
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Any of these companies can professionally open a new LLC or corporation and provide useful related services. Their offerings are quite relevant and in-demand on the market. However, when it comes to the comparison of ZenBusiness and Rocket Lawyer and the choice of the best LLC service, then, in our opinion, ZenBusiness wins.
ZenBusiness Service Packages have good overall value for an LLC formation service and balanced price and content. The starting price of $39 to create an LLC is affordable even for small businesses. In addition, Rocket Lawyer reviews are not as widely available online as ZenBusiness’.
Nevertheless, both companies have a reputable and reliable reputation.
Since the companies operate in the same industry, there are certain similarities between them. Let’s look at them in detail.
If you don’t want to deal with starting an LLC personally, you can entrust all the paperwork to lawyer services or an online company to handle your formation process. Hiring ZenBusiness or Rocket Lawyer will cost much less than hiring a lawyer, and you will get a professional level of service.
Both companies have excellent customer feedback and numerous reviews online confirming their high-quality services. There are hundreds of ZenBusiness and Rocket Lawyer reviews on third-party websites, and most of them are positive. Although the number of ZenBusiness reviews is slightly higher, overall, both companies are trustworthy.
ZenBusiness and Rocket Lawyer provide customer support via phone, email, or web chat, so you can ask questions in the most convenient way for you.
Each of these online services has a dedicated customer support system with a professional who responds quickly and has in-depth knowledge. They can not only help resolve difficulties but also advise you on the services Rocket Lawyer provides or the possibilities of ZenBusiness. With any of these companies, you’ll have access to customer support networks and reliable assistance.
Rocket Lawyer and ZenBusiness are the legal services to register an LLC, but their help is not limited to that. In addition to business formation services, their customers can also benefit from a wide range of additional services:
Rocket Lawyer and ZenBusiness both work quickly, but the final processing time is always state-specific. Both companies have good formation speed and can help you get LLC online or have the documents processed with the state as quickly as possible. They also offer expedited service to reduce turnaround time from a couple of weeks to a few days.
Besides the services of forming your own LLC, Rocket Lawyer and ZenBusiness have informative websites. You can get business tips about Rocket Lawyer LLC as well as read several business articles about entity types, taxes, licenses, and more.
Now, when we know how much these companies have in common, it’s time to compare them. Let’s look at the specifics of their LLC formation packages in terms of price+state fees and content.
Obviously, the first question entrepreneurs ask when choosing an online company is: “How much does an LLC cost?”.
Unlike most competitors, Rocket Lawyer’s prices are based on having a subscription to its legal services. For example, opening an LLC for a non-member will cost $99.99. However, if you hire this company for the first time, you can form an LLC for free by purchasing a subscription for $39.99 per month.
Meanwhile, ZenBusiness pricing gives you three options for service packages:
The overall value of the ZenBusiness Starter LLC formation package is much higher than that of Rocket Lawyer, and the total LLC cost is more affordable.
To summarize:
Speaking of balanced business formation services, we cannot ignore the obvious advantage of ZenBusiness.
Although Rocket Lawyer’s LLC service package includes features such as name availability check and filing Articles of Organization, it is inferior to ZenBusiness.
With the ZenBusiness Starter package, you will get a ready-made company, as well as one year of free registered agent service and an Operating Agreement template for $39. With Rocket Lawyer a similar set of services will cost you $289.97.
Furthermore, ZenBusiness provides a tool for new business’ accounting, which is not included in the Rocket Lawyer formation plan.
According to Rocket Lawyer’s website, it has served over 20 million customers since 2008, which is definitely impressive. Even though not all of these customers are business-related, this fantastic result makes Rocket Lawyer one of the most experienced online legal services in the industry.
Since its opening in 2015, ZenBusiness has formed thousands of business entities and is not going to stop. The company’s representatives said that they plan to reach one million businesses in the next few years.
There is no clear winner in this category. Despite Rocket Lawyer’s high volume of business formations, ZenBusiness has more positive customer reviews.
One of the strengths of Rocket Lawyer customer service is its extended business hours. You can reach them from 9 a.m. to 9 p.m. Eastern time every weekday by phone, webchat, or email. The company’s representatives are always available to provide prompt support and answer even the most complex business questions.
ZenBusiness customer service, in turn, is also available via phone, email, or webchat. And customer support hours are from 9 a.m. to 9 p.m. Eastern time on weekdays and from 11 a.m. to 8 p.m. on Sundays. No matter how you contact the company, it has responsive customer service and knowledgeable and friendly representatives.
On both LLC websites, you can monitor the real-time processing status of your LLC forms and the time it takes to form an LLC in your state.
As with most competitors, Rocket Lawyer’s processing time is state-specific.
ZenBusiness offers three processing speeds, depending on the service package. For standard filing speed, turnaround times will be 2-3 weeks. If you choose the maximum level, you can get your LLC formed in 3 to 5 working days, if the state allows it.
The requirement to designate an LLC registered agent is universal in all states. A registered agent may be an individual or legal entity that meets all legal requirements. The main duty of a registered agent is to maintain state communications with your company by receiving its official correspondence.
ZenBusiness includes one year of free registered agent service in all its LLC formation packages and then charges an annual fee of $99.
If you hire Rocket Lawyer, you will need to purchase a registered agent for LLC separately, paying $149.99. You can get 25% off by signing up for its legal services for $39.99 per month.
When it comes to customer feedback, ZenBusiness seems to be the more popular service provider because its clients leave reviews more often. For example, on Trustpilot, it has about 4,700 reviews and a rather high rating. Customers often praise personalized services, professional support, and the ease of use of the service.
In spite of its extensive experience, Rocket Lawyer does not have as many good customer reviews as ZenBusiness. There are about 2,000 reviews on Trustpilot. In most cases, customers like its legal subscriptions and the benefits they provide.
In addition to LLC registration services, ZenBusiness as well as Rocket Lawyer offer various features and services that make doing business easier. The most popular of these are the following:
ZenBusiness can also help with drafting a business agreement and obtaining domain names for your business.
Rocket Lawyer also offers such personal legal services as:
Both these companies’ LLC formation services can save hundreds of dollars compared to hiring a business formation lawyer and, moreover, they are well respected. There are quite a lot of ZenBusiness and Rocket Lawyer reviews online confirming the high standards of their work. They both have a lot in common, so when making your final decision, you should look at the differences first.
Overall, ZenBusiness offers a more user-friendly pricing model that avoids any surprises and unexpected costs. However, Rocket Lawyer has a significant advantage in experience.
If at the end of this ZenBusiness vs Rocket Lawyer comparison you don’t yet know which company to choose, take a look at the summary below.
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