Inc Authority vs LegalZoom

If you decide to start a business through an LLC formation website, you will have plenty of options. Today, there are many online companies that can start an LLC in an easy and quick way. However, how to choose the best one among them?

We suggest you look at two reliable services – LegalZoom and Inc Authority. Each has a special approach to form a small business and unique features, which may attract aspiring entrepreneurs. To help you make your choice, we have prepared an Inc Authority vs LegalZoom comparison based on such key points as:

Are Inc Authority and LegalZoom Good Services?

Both these companies are professionals, so we have no doubt that by choosing LegalZoom or Inc Authority, you will get a high-quality service. They actually have many common characteristics, like extensive experience in creating an LLC, as well as convenience and efficiency. 

Nevertheless, each of these websites has some peculiarities. Based on them, we have concluded that Inc Authority has the advantage in this review. Why? Well, unlike LegalZoom, it offers an LLC free of charge and also includes a free registered agent service for one year in each of its formation packages.

What Do LegalZoom and Inc Authority Have In Common?

  • Client support: If you have any difficulties in the process of opening an LLC, you can always count on their customer support. With extensive experience and careful preparation, their representatives can answer even the most complex questions regarding business operations;
  • Affordable: In contrast to the traditional law firms, Inc Authority and LegalZoom offer affordable prices for launching an LLC. You can save a significant amount of money and, at the same time, receive a professional and quality service;
  • Additional Business Services: Along with an LLC registration, both these companies offer a variety of additional services to make your LLC more comfortable. If you want, you can order an LLC registered agent service, assistance with the annual report, and more; 
  • Background: Inc Authority and LegalZoom have honed their business creation skills for more than 20 years. You can trust them to handle any task related to starting an LLC, and you will get excellent results;
  • Credibility: These websites are both legal services with a proven track record in the business startup industry. Their reliable reputation is built on many positive reviews and thousands of successfully registered businesses;
  • Informative: Even if you don’t hire LegalZoom or Inc Authority to get your LLC, you can still use their free online resources. The information, both theoretical and practical, can be useful to both first-time and experienced entrepreneurs;
  • Efficiency: Want to create an LLC quickly? They both offer an expedited service that will shorten the startup process significantly.

Main Differences Between LegalZoom vs Inc Authority

Experience

Experience is a field where LegalZoom has almost no competitors. Since its opening in 2001, it has helped form over two million business entities, making it the best online LLC service in the industry. 

Inc Authority has provided LLC services online since 1989. Despite its advantage in duration, however, it has served considerably fewer customers, about 140,000.

Pricing and Services

The cost of LLC packages is one of the main arguments when choosing an online company. Almost no one can compete with Inc Authority here, as it will offer a free LLC if you pay the mandatory state fee. On the other hand, the basic business formation package from LegalZoom costs $79, which is less than some competitors offer but much more expensive than $0.

Let’s take a closer look at the services offered by Inc Authority and LegalZoom.

LegalZoom has developed three business formation plans that provide the following features:

  1. Economy package – $79 + state filing fees:
  • Preparation and filing of the Articles of Organization;
  • Name availability search;
  • Banking resolution;
  • Lifetime customer support;
  • LLC next steps guide;
  • Peace of mind review.
  1. Standard package – $329 + state filing fees:
  • 20 membership certificates;
  • LegalZoom VIP processing;
  • Souvenir seal and organizer.
  1. Express Gold package – $349 + state filing fees:
  • Express shipping;
  • Rush processing with the Secretary of State.

Inc Authority, in turn, offers a choice of four LLC formation packages:

  1. Free LLC Formation package – $0 + state fee:
  • Name availability search;
  • One year of registered agent service;
  • Tax consultation;
  • Business bank account;
  • An S corporation tax election filing.
  1. Starter package – $399 + state fee:
  • Ownership certificates;
  • Operating Agreement;
  • EIN;
  • One year Inc protection advisor;
  • Record book and company seal.
  1. Executive Package – $499 + state fee:
  • Website domain;
  • Business license report.
  1. Tycoon Package – $799 + state fee:
  • Express processing;
  • Biz Credit Express:
    • Business credit launchpad;
    • Business credit coach;
    • Multi-tiered credit building system;
    • D&B credit bureau registration.

Although the cost of most Inc Authority formation packages is higher than that of LegalZoom, it is mostly due to the set of features included. For example, with any of its packages, you will get one year of a free registered agent for LLC, while LegalZoom does not provide this service even with its premium packages. If you want to add a registered agent service, you’ll have to pay $249/year extra. As an extra service, it would be even more expensive – $299/year, while Inc Authority charges only $99/year.

LegalZoom and Inc Authority also offer a number of unique additional services that can only be ordered from one of them. For example, LegalZoom customers get access to a variety of services related to intellectual property, as well as personal services, such as estate planning. In turn, Inc Authority offers a business funding service and business credit package, which LegalZoom does not provide.

Customer Support

LegalZoom offers lifetime customer support. The company has extended support hours: Monday through Friday it is open from 10 a.m. to 8 p.m. ET, and from 10 a.m. to 7 p.m. ET on weekends. You can reach its experienced representatives by phone, email, or webchat on the website.

As for Inc Authority, its customer service is available only on weekdays from 11 a.m. to 8 p.m. ET. Like LegalZoom, Inc Authority answers requests by phone, webchat, and email. However, it has faster response times, so you don’t have to wait long for results. 

Overall, in this category of our LegalZoom vs Inc Authority comparison, these two companies are about equal.

Speed of Formation and Order Tracking

Like most companies in the industry, Inc Authority bases its processing times on the capabilities of the state. 

LegalZoom works in a different way. If you choose this service, then the processing time required for creating an LLC will depend on the level of your formation package:

  • Economy – 30 business days;
  • Standard – 15 business days;
  • Express Gold – 7-10 business days.

As for order status tracking, whether you prefer Inc Authority or LegalZoom, there are handy tools on their websites. To use them, all you have to do is log into your account.

In our opinion, calculating the speed of business formation based on state specifics is fairer than the LegalZoom method of artificially speeding up or slowing down. Nevertheless, the option to choose the processing time when you purchase an LLC formation service package may be interesting to some clients.

Ease of Use

Compared to the DIY method, the Inc Authority LLC formation process is simple. When filling out the application, you only need to answer a few questions and provide your personal information. Among the disadvantages is that it has a lot of upsells.

The LegalZoom registration process begins with getting your information. You will be asked to enter some business and personal information, then you can choose add-on features and a service package. This seems confusing because it’s hard to know which add-on features you need if you haven’t selected a basic service package yet.

Customer Reviews

Inc Authority receives mostly positive feedback and is credible among its customers. This online service has over 6,600 reviews online and high ratings. Its customers talk a lot about how much they like the free LLC creation option as well as fast service.

LegalZoom has about 4,700 reviews online. Compared to Inc Authority, its customer satisfaction reputation is lower because the number of positive and negative reviews is about equal. Still, the company is actively working on improving its ratings. 

Overall, LegalZoom and Inc Authority are experienced services whose skills and professionalism have been confirmed by thousands of clients.

Final Verdict

In this Inc Authority vs LegalZoom review, we have analyzed two reputable companies that provide quality LLC creation and support services. They both can help you launch your own business in any state of America.

If your decision is usually based on the high value of brand power and the number of customers, you should consider LegalZoom. It has served more than two million business clients and has built a great reputation.

As for Inc Authority, this is the best LLC website if you want to save on opening an LLC. Its prices for online LLC formation start at $0 (you should pay the state fee only). In addition, a big plus is that Inc Authority includes a free year of registered agent service in every service package.